Questions

We meet you curbside at Spokane International (GEG). Give us your flight number when you book and we track it. There is no counter and no shuttle.

Marketplaces add a guest service fee on top of the host's daily rate. Booking direct, the price you see is the price — same car, same owner, one less layer. On Turo you are paying for the platform's protection plan and support; here you get the same car without that fee.

No. A 10% deposit holds the reservation when we approve it. The balance is due the day before pick-up. A refundable security hold goes on the card at pick-up.

Usually within a few hours during the day. Overnight requests are answered first thing in the morning.

Yes, if they are licensed and declared before the trip. Undeclared drivers are not covered by insurance.

Yes, every car in the fleet is automatic. Tell us if you need hand controls and we will confirm what we can arrange.

Not today. Our rental coverage is written for United States travel and is voided the moment the car crosses the border, so we cannot hand over the keys for a British Columbia trip. We are working on a cross-border option — ask us before you book and we will tell you exactly where it stands.

Usually yes — downtown, Spokane Valley, and nearby hotels. Ask before booking; there may be a small fee outside the airport and Amtrak.

Message us. A short grace period is normally fine. An unannounced late return may carry a charge because the next guest is waiting.

In most cars, with a seat cover or carrier. There is a cleaning fee if hair or odour needs more than a vacuum.

Sometimes, with a young-driver fee. Ask before you book and we will tell you straight.

Call or text us and we will get you moving — a swap from the fleet where possible, roadside assistance where not.

Regular unleaded, unless your confirmation says otherwise. The Mercedes GLA-Class is the one exception: premium only. Return it at the level you received it.

40% or more, and never below 10%. If you are short on time before a flight, tell us and we will take care of it rather than have you rush.

Yes, with a seat cover or carrier, for a flat 20 dollars. Heavy shedding or an accident that needs more than a vacuum is charged at the cleaning rate.

No — no smoking or vaping in any vehicle. Evidence of smoke carries a 150 dollar cleaning fee plus processing, because the car has to come off the road to be treated.

Tolls are billed to the plate and passed through at cost. Parking tickets and camera citations are yours, plus the administrative fee the law allows us to charge.

Often yes. Tell us at booking and we will confirm what we have for your dates and add it to the reservation; we do not charge for a seat we cannot fit safely.