How it works

We run a small fleet, so every booking is a request we approve by hand. It takes a few hours, not a few days, and it means somebody has actually looked at your dates before you are charged.

1

Request your dates

Choose a car and dates in the booking widget. You will see the full price before you commit.

2

We approve

Usually within a few hours during the day. If the car needs service or another guest has it, we will offer an alternative rather than cancel on you.

3

Pay the deposit

A 10% deposit holds the reservation. The balance is due one day before pick-up, through the same secure checkout.

4

Collect the car

We meet you at GEG, Amtrak, or in Spokane. Bring your licence and the card you paid with.

What you need at pick-up

  • A valid driver's licence, held for at least two years
  • The payment card in your own name
  • To be 21 or older (drivers under 25 may have a young-driver fee — ask)
  • A few minutes at the curb for a walk-around and photos

Deposits and holds

The 10% reservation deposit is applied to your total. A refundable security hold is placed on the card at pick-up and released after the car is returned clean and undamaged. We photograph every car with you at the curb, so there is never an argument about the condition it left in.

Fuel, cleaning and tolls

Cars come with a full tank or a full charge. Return them the same way; if not, we refuel or recharge at cost plus a small convenience fee. Smoking, pets without a cover, and heavy cleaning carry a fee. Tolls are your responsibility. These terms are spelled out in the rental agreement before you pay.

Cancellations and changes

Life happens. Change your dates through your booking link and we will move the reservation whenever the car is free. Cancellation terms, including any fee, are shown in plain language at checkout and in your confirmation email.

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